Southland Back to the redesign

Hi, I’m Trevor.
I built this for Southland.

I put this refreshed homepage together to give you a glimpse of what’s possible with me in your corner. Take a look around, then get to know me and see where I could help.

Get to know me

A little about me

Trevor Kelly

Technical Support | Business Systems | Operations

Zanesville, OH(740) 704-6385trevorwadekelly@gmail.com

Professional Summary

Resourceful technical support and operations professional experienced in troubleshooting, website development, and business systems support. Advanced user of AI models and reasoning tools for efficient research, rapid skill development, and practical problem-solving. Combines clear communication and hands-on operations experience with a commitment to serving as Southland Industries' dependable, go-to technology resource.

Core Skills

IT Support: Help desk, desktop support, computer hardware, Windows, software troubleshooting

Systems & Web: Computer networking, system administration, databases, web design

Applied AI: Advanced use of AI models, reasoning tools, research, and self-directed technical learning

Business Support: Inventory management, staff training, scheduling, customer service, project planning

Relevant Experience

Website Development & Management | CircleKD Tree Farm - Ongoing

circlekdtreefarmeventvenue.com | Client reference: Katie | (740) 868-7385

Built the business website and continue to develop, manage, and maintain it.

Account Manager | Handmayed

Oct 2022 - Present

Zanesville, OH | Reference: Haley | (740) 704-6385

  • Build business websites and provide support for databases and inventory management.
  • Manage marketing activities and provide on-call assistance for business needs.

Billing Manager | Spectrum Communications

Jun 2021 - Present

Zanesville, OH

  • Assist customers and fellow agents with billing inquiries and technical troubleshooting.
  • Explain account details and program options clearly, matching guidance to customer needs and eligibility.

Operations Manager | Kelly's Hilltop Goats

Jan 2017 - Present

Zanesville, OH | Reference: Gwinda | (740) 221-6155

  • Design business websites and manage advertising, inventory, payroll, and tax-related responsibilities.
  • Negotiate business agreements and coordinate day-to-day operations across multiple priorities.

Heavy Equipment Operator | Sidwell Materials

Aug 2020 - Jun 2021

Columbus, OH

  • Operated 60-ton dump trucks, 45-ton water trucks, and equipment from multiple manufacturers.

Manager | Sprint by iMobile

Jul 2018 - Jul 2019

Zanesville, OH

  • Managed store operations, staffing, training, sales goals, and challenging customer situations.
  • Held keyholder responsibilities and supported staff performance, outreach, and daily execution.

Additional Experience

Insurance Agent | Howe Insurance Services - Zanesville, OH | Jul 2019 - Jan 2020

Sold health and life insurance; created personal goals and reports to track and improve performance.

Sales Consultant | Midwest Mobility Solutions - Zanesville, OH | Mar 2018 - Aug 2018

Consistently ranked as the store's top sales consultant across multiple months.

Sales Associate | Sprint by iMobile - Zanesville, OH | Feb 2017 - Mar 2018

Introduced ways to simplify daily tasks while supporting store operations and scheduling.

Education

Maysville High School | Zanesville, OH

Systems I Work With

Web development and hosting

  • Visual Studio Code
  • Plesk
  • GitHub
  • Cursor Studio

Office and spreadsheets

  • Microsoft Word Beginner to advanced
  • Microsoft Excel Beginner to advanced
  • Google Sheets Beginner to advanced
  • Microsoft Outlook
  • Microsoft SharePoint

Remote support and sign-in

  • AnyDesk and similar remote desktop apps
  • Google authentication systems
  • General VPN use

AI tools

  • Claude, Copilot, ChatGPT, Gemini, and similar AI tools

3D modeling and real-time development

  • Blockbench and similar 3D modeling tools
  • Unreal Engine
  • Autodesk tools